Late Cancellation/No-Show Policy/Late Arrivals

Late Cancellation Policy at the Center
Late cancellations (less than 24 hours in advance) will be considered a "no show" and are subject to a fee at the discretion of the individual provider/practice. 

No Show Policy at the Center
A failure to present at the time of a scheduled appointment without prior cancellation within 24 hours will be recorded in our appointment system as a "no show."  A letter with notice of the no-show, along with a fee of $50.00 will be sent out.  This fee is billed directly to you and not the insurance company. The fee needs to be paid prior to scheduling any future appointments. Three "no shows” in 1 year may result in termination from that practice.  Please note that no shows inconvenience both the provider and those individuals who need access to care in a timely manner.

Late Arrivals
Arriving more than 15 minutes late for a scheduled appointment may result in your appointment being rescheduled or in reduced appointment time.  If the appointment has to be rescheduled it is subject to a no show fee at the discretion of the provider.   Providers at the Center do their best to be prompt and stay on schedule for all of their patients. The Center values our patrons’ time and we strive to keep waiting time in the lobby to a minimum.  Please do your part and plan for traffic, arrive a few minutes before your appointment to check in, and fill in any needed paperwork prior to your appointment time.